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Product Owner - Salesforce - RBD

Company: Reyes Holdings, L.L.C.-US
Location: Rosemont
Posted on: April 9, 2021

Job Description:

At this time, there is no higher priority to our entire Reyes Family of Businesses than the Safety of our Customers, Candidates, and Employees. Across our enterprise, "good enough" is never good enough and we are all stronger together. Therefore at this time, all interviews will be conducted via phone and/or videoconference due to the COVID-19 epidemic. If you are selected for an interview, more information will be provided regarding this process and next steps. Position Summary:

The Product Owner - Salesforce is the liaison between the business users and the development team to identify, assess, and document business requirements, develop use cases that explain/demonstrate business requirements/specifications to the development team, and analyze the impact of proposed solutions across the organization. The Product Owner - Salesforce will also participate in the development process by supporting administration and configuration.


Position Responsibilities may include, but not limited to:

  • Primary day-to-day point of contact for the client and the operational aspects of the Salesforce with a focus on building a strong customer relationship and understanding of client business model and processes.
  • Facilitates, documents, prioritize & manage business and functional requirements for Salesforce apps in Requirements Backlog.
  • Develop and analyze business requirements and ensure the traceability of business and system requirements.
  • Attain sign-off from business users on requirements and ensure application developers can translate the requirements into systems specifications.
  • Leverage a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solution designs and implementations.
  • Facilitate Sprint Planning Meeting for development team to select top-priority items to fill sprint time box.
  • Structure and lead user acceptance test (UAT) efforts to ensure applications match business requirements.
  • Collaborate with requirements and application development teams to ensure the success of the testing process.
  • Facilitate Sprint Review Meeting to present done items at the end of each sprint.
  • Responsible for training plan and training materials; provide training to Sales Operations Directors in a train-the-trainer model.
  • Provide end user support via phone and email.
  • Work effectively with internal and customer team members toward customer satisfaction/ success.
  • Other projects or duties as assigned. Reyes Holdings is an equal opportunity employer.

Keywords: Reyes Holdings, L.L.C.-US, Trenton , Product Owner - Salesforce - RBD, Other , Rosemont, New Jersey

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