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Product Services Manager, Commercial Lines

Company: Chubb
Location: Whitehouse Station
Posted on: June 10, 2021

Job Description:

Chubb is the world's largest publicly traded P&C insurance company and the largest commercial insurer in the U.S. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional Commercial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Office of General Counsel (OGC) - Philosophy and Culture Statement: The OGC is committed to providing best-in-class legal and compliance services to our business partners. The OGC emphasizes teamwork, expertise and a "can-do" attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value - every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives - all with a focus on superior execution.

Major Duties and Responsibilities:

  • Work with business units in the development and filing of new Commercial Lines products, amendments, coverages, rating plans, and programs that conform to applicable laws while meeting business objectives.
  • Manage and maintain assigned Commercial Lines Products including forms, rules and rating plans so they are in compliance with regulatory requirements.
  • Manage/implement approved rate/rule/form changes in the appropriate policy issuance system(s).
  • Develop and direct Commercial Lines product filings to ensure expedited filing approvals. Provide input/drive resolution to filing objections with Business Unit and Actuarial input.
  • Perform regulatory review of products and draft state amendatory language.
  • Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
  • Provide technical advice, counsel, and assistance in the development and utilization of the policy issuance system(s) utilized by Commercial Lines.
  • Participate in and support regulatory compliance activities including audits of business units and Market Conduct Examinations.
  • Research and develop reference tools on important product issues for posting to the internal Chubb intranet as guides for the Business Unit.
  • Provide detailed and accurate product requirements (forms, rules) to IT/third party vendor for system implementation.
  • Manage special projects, as assigned.
  • Position is based in Philadelphia or Whitehouse Station, NJ.

Education and Experience:

  • Bachelor degree or equivalent industry experience in product management and regulatory issues.
  • Minimum 3 - 5 years of experience in Commercial or Commercial Lines products in underwriting, product management or regulatory compliance.

General Skills:

  • General knowledge of Commercial Lines insurance products, policy language and coverages
  • Strong organizational and project management skills
  • Ability to work independently and as part of a team
  • Computer proficient in using Word, Excel, Adobe Pro, SERFF
  • Excellent written and oral communication skills
  • Demonstrates strong attention to detail and commitment to project ownership, accuracy and completion on a timely basis
  • Experience in documenting business requirements a plus
  • Knowledge of CSI Xpress Product Library a plus
  • Ability to manage multiple projects, different demands and competing customers simultaneously in a face paced environment.

Personal Qualities:

  • Strong desire to be responsive to customer needs
  • Self-motivated with a strong work ethic
  • Energetic, enthusiastic and has a positive attitude
  • Flexible

Chubb offers a competitive salary plus cash bonus, equity opportunities and a comprehensive benefits package including life, health, dental, vision, a generous retirement savings plan with a generous company match, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.

Keywords: Chubb, Trenton , Product Services Manager, Commercial Lines, Other , Whitehouse Station, New Jersey

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