Are you passionate about people?
Do you have a natural ability to connect with people?
Are you a sales ROCKSTAR?
If this is you, join our talented team of Sales and Client
Service Professionals and watch your career grow!
Hand & Stone Massage and Facial Spa of East Windsor is expanding
our team of sales and client service professionals! Our ideal
candidate is a responsible, driven individual with excellent
communication skills and a winning personality. We are looking for
someone interested in a long-term role in a stable and positive
environment with tremendous opportunity for professional
Our goal is to provide our valued members and guests with a
world-class experience, and our Sales Associates are a critical
link in ensuring that our clients' experience in our spa is nothing
short of exceptional! Our Sales Associates are the "front line" in
our business, and the first impression our clients have of our spa.
They provide an exceptional experience through both face-to-face
and phone interactions with our clients. As the liaison between our
clients and our Service Providers, Sales Associates work to educate
clients and members on our services and products, and help to guide
them to get the most out of their visit. Our Sales Associates are
expected to educate clients on enhancements and upgrade options for
their service, and to sell memberships and gift cards.
* We offer a competitive compensation structure, hourly rate
plus commissions - earning potential is practically unlimited for
strong sales performers! * Paid training * Professional and safe
working environment * Employee discounts * Opportunity for
professional growth - we promote from within and have opportunity
available for strong performers to move into a leadership path *
Key Functions of the Role
* Provide exceptional service and experience to each client
through phone and in-person interactions * Communicate sales
promotions and service options with clients * Promote health and
wellness benefits of massage therapy and skincare * Membership
education and sales * Schedule/Confirm appointments and balance the
daily appointment book * Passionately promote products and services
with effective, clear communication * Communicate with Service
Provider team and maximize appointment book * Computer data
* Proven passion for communicating with people and providing
consistent, exceptional service * Capability to work flexible hours
including mornings, nights, weekends and holidays * Excellent
verbal and written communication skills * A fast learner with a
positive attitude * Computer proficiency; knowledge of Millennium
booking/POS systems is a plus * A strong team player with the
ability to work independently under minimal supervision * Excellent
organizational skills including attention to detail and
multi-tasking * Critical thinking skills, including customer
conflict resolution * Have reliable transportation to/from work
About FGG Spa, LLC
Hand & Stone is a national franchise that specializes in
massage, facial, and hair removal services. With over 450 locations
across the country, the Hand & Stone brand is a leader in the
membership-based spa service industry. FGG Spa, LLC is the largest
Hand & Stone franchisee in the system. We have grown to 19
locations across 5 states, and we are still growing! As a family
owned business, we are able to provide the benefits of a large
company while still keeping a "family" vibe in the spa. We focus on
client experience first, and that includes our internal
clients...our team members!
We can't wait to meet you!