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Product Implementation & Customer Success Lead, EMRs (REMOTE)

Company: CyberCoders
Location: Dayton
Posted on: November 19, 2021

Job Description:

Job Title: Product Success Lead (REMOTE)

Job Location: 100% REMOTE

Salary: competitive base salary (150k-190k+ DOE) + Equity, Outstanding Benefits, 401k, and more!

We're a well-funded billion dollar hypergrowth Health Tech SaaS company backed by leading VC's on an aggressive mission to connect the world's healthcare data. Current customers include dozens of Fortune 100 companies including Johnson & Johnson. Today, our team is conquering the last mile challenge in healthcare - how to ensure that medical records in EMRs and paper files are able to get to the right person at the right time.

This individual will lead the charge to implement digital solutions across all of our group's current and new health systems. You'll bring the fundamental infrastructure for frictionless healthcare data exchange at all of our provider partners, in turn enabling innovative uses of clinical data to speed the development of new therapies, reduce paperwork for providers and patients, and ensure patients are getting the right care at the right time.

Are you interested in joining a highly collaborative team that is passionate about creating transformative change in healthcare? Then, we cannot wait to meet you!

Top Reasons to Work with Us
Live where you want in the US or Canada while earning a competitive San Francisco salary (& equity!) that won't shift based on your address!
Competitive salary ($150k-190k+ DOE)
Strong equity package!!
401k Match
Full Benefits (health, dental, vision, etc.)

What You Will Be Doing
Working with the local staff at health systems, get our digital solutions implemented at our partners
Manage the end-to-end process of getting our partners using digital retrieval solutions leading the implementation at the health system, providing your technical expertise, selling the product vision, and navigating through roadblocks
Project manage the implementations in flight; provide exceptional client service and support, constantly considering ways we could better serve clients through new features, use cases, and products
Identify and support automation of repeatable implementations and customer support processes; take on special projects within the team to accelerate our progress
Provide continual feedback to the Product team on how we can improve our product

What You Need for this Position
Implementation and/or consulting experience
EMRs, and/or healthcare data connectivity experience
APIs familiarity
Healthcare data connectivity
High customer empathy, both for internal and external customers
Ability to work in highly regulated environments and push through bureaucracy when necessary

Extra credit: : Experience in implementing SaaS solutions or APIs in large, complex organizations

So, if you are a Product Implementation & Customer Success Lead - REMOTE with experience, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Lauren Doversola

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : LD4-1657784 -- in the email subject line for your application to be considered.***

Lauren Doversola - Associate Manager - CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Trenton , Product Implementation & Customer Success Lead, EMRs (REMOTE), Other , Dayton, New Jersey

Click here to apply!

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