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HIM Release of Information Associate

Company: Capital Health US
Location: Pennington
Posted on: January 15, 2022

Job Description:

Req#: 10454Answers phones and greets individualsin person who requestmedical record. Answers questions related to release of information. Uses various hospital systems to search patient information to complete medical record requests.Prioritizes record requests and communicates with other medical facilities and Capital Health departments to assure that information is received as soon as possible by requesting facility or department within Capital Health.Performs self-quality checks to successfully release a complete and accurate medical record. Gathers data from several systems simultaneouslyto ensurethat all are delivered together to requestor and generate invoices of services.Gathers a complete record using multiple EMR systems, offsite storage, outpatient EMR's and hard copy.Responds to Risk Management medical record requests. Electronically tracks all charts located in our risk lock-up area and updates database. Communicateswith Risk Management staff to assure requests are completed within strict timelines according to their legal requirements.Use hospital master patient index to look up patient information to validate medical record requests. Provide feedback to requestors for invalid medical record requests.Promotes quality improvement, staff and patient safety by validating requests for records and ensuring that accurate records are released.Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties.Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows through as promised; and being proactive in identifying requestor concerns or problems. Helps resolve customer service matters.Performs other duties as needed.High School Diploma or equivalency. Knowledge of all state and federal release of information regulatory requirements. RHIT or RHIA preferred.One year of previous experience in release of information.Proficient knowledge of all state and federal regulatory requirements. Proficient use of multiple disparate EMR systems.Proficient skills in Word, Excel and email required. Bi-lingual preferred.Frequent physical demands include:Occasional physical demands include: Standing , WalkingContinuous physical demands include: Sitting , Keyboard use/repetitive motion , Talk or HearLifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.Effective September 7, all employees and medical staff at all Capital Health locations will be required to be vaccinated or subject to weekly testing, as required by the Governor of New Jersey's recent Executive Order 252.

Keywords: Capital Health US, Trenton , HIM Release of Information Associate, Other , Pennington, New Jersey

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