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Account Executive

Company: BioPharm Communications
Location: New Hope
Posted on: January 16, 2022

Job Description:

Company Description

BioPharm Communications is a leading medical communications and marketing firm that specializes in the development and multi-channel deployment of proprietary promotional medical education programs, along with targeted marketing solutions. BioPharm's programs are developed to address specific healthcare marketing opportunities and challenges.


Account Executive


Customer focus, ensures accountability, action oriented, plans & aligns, and situational adaptability

Job Description

The Account Executive (AE) will act as an internal and client facing day-to-day contact for all account services activity. The AE will support senior account team members in executing creative work, building effective client relationships, and managing the critical components of successful project management. They are responsible for supporting all content development and program implementation efforts of the organization with its pharmaceutical clients. The position is based at BioPharm's corporate headquarters in New Hope, PA part-time, and working remotely part-time .

Account/Client Support:

  • Supports the Client Engagement Director in ownership and maintenance of client accounts to ensure strong client satisfaction
  • Understand clients' business needs and effectively manage programs to ensure business objectives are being met (timing, targeting, budgets, etc.)
  • Able to see the big picture, identify key issues, and provide proactive tactical or strategic recommendations
  • Build trust, credibility, drive client referrals, and retention
  • Manage client programs through the project lifecycle (from sale to deployment)
  • Assist in the coordination of outside contractors and partners
  • Develop and execute effective and efficient multi-channel programs
  • Interact with cross functional brand team members to ensure regular and accurate information exchange
  • In person client travel is required
    Implementation Support:
    • Ability to thrive in a fast-paced, detail oriented, very hands-on organization
    • Working with your manager, you will maintain a shared responsibility for the quality and integrity of all agency products delivered to assigned clients; resulting in the cultivation of client loyalty and retention
    • Serve as a client's day-to-day liaison, working closely with the client and the client's internal teams (review teams, marketing coordinators, etc.) to launch programs into market
    • Engages clients on a regular basis to manage expectations regarding timing and deployment
    • Provide on-going support to client's and their initiatives including:
      • Representing the agency on copy-review meetings
      • Effectively driving project timelines and deliverables across a multidisciplinary team
      • Ensuring proper communication on all project plans, project plans are up-to-date, and teammates are aware of next steps (daily/weekly planning across projects)
        Qualifications And Experience
        • Bachelor's Degree
        • 1-2 years of relevant experience in an advertising agency
        • Healthcare/Pharma HCP experience,if possible
        • Excellent/professional written and oral communication skills
        • Ability to collaborate and manage a large quantity of projects on an ongoing basis
        • Strong customer service and management skills
        • Strong time management, organizational and project management skills
        • Detail oriented self-starters who are excited about working on a fast paced team
        • Solid problem solving skills and an ability to learn on the job
        • Collaborative, yet able to work independently when needed
        • Attention to detail
        • Must have ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
        • Proficiency in MS Word, Excel, PowerPoint, Outlook, and Adobe Acrobat
          Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we're focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you.

Keywords: BioPharm Communications, Trenton , Account Executive, Other , New Hope, New Jersey

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