Client Consultant

Company: MetLife, Inc.
Location: Bridgewater
Posted on: May 14, 2022

Job Description:

Locations:

Virtual, with accessibility to the following: Tampa, FL; Bridgewater, NJ; and Bloomfield, CT

Key Responsibilities:

* Oversight of AARP billing and handling of complex inquiries
* Oversee small technology projects related to our billing system (GBS) and Robotics processing
* Prepare premium history requests, monitor bill production schedules, and complete day to day billing inquiries from our insureds, business partners, and/or call center
* Work closely with our GOSC billing team analyzing records, reviewing process documentation, and preparing training materials
* Determine specific business application requirements to address varied business needs
* Perform other duties as assigned or required

Essential Business Experience and Technical Skills:

Required:

* Bachelor's degree
* 3+ years of relevant experience
* Advanced knowledge of Microsoft Excel

Preferred:

* Excellent organizational and communication skills
* Self-motivated with the ability to work independently
* Proven problem solving and analytical skills
* Proficient multi-tasking and prioritization
* Ability to drive projects to timely completion, identifying and overcoming obstacles and/or challenges
* Ability to build a simplified message from complex data
* Proficient in Microsoft Word and PowerPoint

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 124365

Keywords: MetLife, Inc., Trenton , Client Consultant, Other , Bridgewater, New Jersey