Large Loss Property Field Adjuster - (New Jersey and Pennsylvania)

Company: American Family Insurance
Location: Trenton
Posted on: May 15, 2022

Job Description:

At American Family Insurance Claims Services, Inc. we believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.
American Family Insurance Claims Services, Inc is driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new challenge or new to our company and ready for what's next, you're in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.Job ID:R27335 Large Loss Property Field Adjuster - (New Jersey and Pennsylvania) (Open)Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$66,800Compensation Maximum:$107,000Summary:
Job Description:Job Level Summary

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Leads others to solve complex problems.
• Works independently in on the most complex situations.
• May lead functional teams or projects.
  Primary Accountabilities
  • Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures.
  • Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis.
  • Handles both 1st party claims under multiple policies types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages.
  • Makes independent decisions but recognizes when assistance is needed.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • Serves as a mentor and subject matter expert for less experienced adjusters.Specialized Knowledge and Skills Requirements:
    • Demonstrated experience providing customer-driven solutions, support or service
    • Demonstrated ability to efficiently and effectively handle the highly complex property claims
    • Extensive knowledge and skill related to each phase of the property claim handling process
    • Flexibility to work nontraditional hours including disaster claim duty per customer needs. CAT pay is eligible in certain instances per company guidelines
    • Demonstrated organization and time management skills with the ability to work under pressure and adhere company productivity guidelines
    • Demonstrated multi-state claims handling experience and licensing with an understanding of state specific guidelines
    • Valid driver's license required plus an acceptable driving recordPhysical Demands
      • This position requires the ability to climb or balance between 1 and 33% of the time
      • This position requires the ability to work with distance vision (clear vision at 20 feet or more) for extended periods (applies to field position only)
      • This position requires the ability to stoop, kneel, crouch, or crawl between 1 and 33% of the time
      • This position requires the ability to lift up to 50 pounds between 33 and 66% of the time (applies to field position only)Working Conditions
        • This position requires the ability to work in high, precarious places between 1 and 33% of the time
        • This position requires the ability to work with exposure to outside weather conditions between 66 and 100% of the timeTravel Requirements
          • Must be willing to travel for Catastrophe and severity based duty when necessary
          • This position requires travel up to 75% of the timeAdditional Job Information:
            • Prefers someone with advanced Xactimate experience.
            • Prefers someone with experience handling field property personal lines claims.
            • Prefers someone who has handled claims over $50,000.
            • In this role you will cover large Homeowner's losses in NJ, PA and NY.#LI-HYBRID#LI-AB1When you work at American Family Insurance Claims Services you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.
              We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
              LI:AB1

Keywords: American Family Insurance, Trenton , Large Loss Property Field Adjuster - (New Jersey and Pennsylvania), Other , Trenton, New Jersey