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Field Based Senior Community Care - Care Navigator - Hazlet, NJ

Company: UnitedHealth Group
Location: Dayton
Posted on: August 6, 2022

Job Description:

$1500 Sign On Bonus For External Candidates

Energize your career with one of Healthcare's fastest growing companies. - -

You dream of a great career with a great company - where you can make an impact and help people. - We dream of giving you the opportunity to do just this. - And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. - We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

The Field Based Senior Community Care - Care Navigator is a trained healthcare resource that partners with and supports Optum Advanced Practice Clinicians (APCs). The Field Based Senior Community Care - Care Navigator assists in care coordination activities, administrative tasks and support for members residing in skilled nursing facilities and / or assisted living centers. The role includes strong technical skills, communication and collaboration with the clinical team, facility staff and members and their families.

This position is full - time. Employees are required to work any 8-hour shift (1-hour lunch) between the flexible business / early evening hours of 8:00 AM - 7:00 PM (hours may vary).

Primary Responsibilities:

Supporting APC(s) with overall coordination of member care, at the direction of the APC

Functioning as part of a collaborative team -

Data entry and member chart management for:
New members

Post hospital visits

Pre-visit updates

Health maintenance updates


Lab results

Medication entry

Obtaining medical records following hospitalizations and physician appointments

Obtaining consult notes, hospital discharge summaries, lab results

Obtaining updates on members receiving Part A & B therapy

Uploading lab results, medication changes, new member information into the EMR

Assisting with scheduling of member appointments and transportation -

Arranging facility and member education

Building facility relationships

Supporting virtual family communication and / or virtual clinical visits for APC by holding and operating an iPad during the visits

Tasks for Skilled Nursing Facility member may include:
Tracking skilled days and assisting with completion of DSTs

Other tasks within scope, as assigned by the APC

Tasks for Assisted Living Facility members may include:
Assisting members to utilize benefits

Transitions to SNF (calling for SNF Bed, gathering medical records & sending to SNF, sending orders, arranging transportation)

Coordinating Home Health and DME

Other tasks within scope, as assigned by the APC

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED (or higher)

3+ years of Clinical OR Medical Record experience

Knowledge of medical terminology and working within E.H.R. platforms

Experience in Microsoft Word (create, edit, and save documents), Microsoft Excel (adding, sorting, and filtering data), and Microsoft Office (manage emails, folders, attachments, and calendars)

Experience and proficiency with EMRs

Understanding OR experience with medical team collaboration

Access to reliable transportation that will enable you to travel to client and / OR patient sites within a designated area -

Daily travel between nursing homes and / OR assisted living communities

Ability to travel to and around this locat

Keywords: UnitedHealth Group, Trenton , Field Based Senior Community Care - Care Navigator - Hazlet, NJ, Other , Dayton, New Jersey

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