Software Engineer II - Remote
Company: RELX INC
Location: Trenton
Posted on: January 28, 2023
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Job Description:
This position is for a Software Engineer II and will require
completion of software development assignments which include
Research and Analysis, Design and Prototyping, Development,
Integration and Testing, Implementation, and Maintenance.
RESPONSIBILITIES:+ Participate in the administration and
configuration of the ServiceNow application modules+ Participate in
the creation of new solutions and/or enhancements to existing
solutions using ServiceNow development tools and other programming
/ scripting languages (REST, JavaScript, HTML, PowerShell, etc.)+
Resolve Incidents and fulfill Service requests and stories
according to defined Service Level Agreements (SLA) and company
policies+ Consult with customers regarding ServiceNow features and
functions+ Engage with customers to create Dashboards and Reports
(as requested)+ Create, maintain, and execute test cases utilizing
the ServiceNow Automated Test Framework (ATF)+ Create and maintain
documentationQUALIFICATIONS:+ 2+ years of Software Engineering
experience+ BS Engineering/Computer Science or equivalent
experience+ Experience in an application development role:
proficient in REST, JavaScript, and HTML+ The ability to evaluate
business problems: develop technical specifications and solutions
that meets or exceeds the defined requirements resulting in a
better customer experience+ Familiarity with IT Service Management
(ITSM) including Information Technology Infrastructure Library
(ITIL) practices+ Effective communication skills (written, verbal,
and active listening)+ Ability to prioritize competing
tasksPREFERRED SKILLS:+ Experience within the ServiceNow ecosystem
(development tools, database schema, etc.) and ITSM applications
(Incident, Change, Problem, Knowledge, and Asset)+ Familiarity with
ServiceNow Configuration Management Database (CMDB) schema and CI
classes+ Create, implement, and maintain REST APIs and integrations
between ServiceNow and external services+ Familiarity with Public
Cloud (IaaS and SaaS) and On-Premise Data Center concepts and
technologies+ Familiarity with Agile methodologies LOCATION: +
Remote - US RELX is an equal opportunity employer: qualified
applicants are considered for and treated during employment without
regard to race, color, creed, religion, sex, national origin,
citizenship status, disability status, protected veteran status,
age, marital status, sexual orientation, gender identity, genetic
information, or any other characteristic protected by law. If a
qualified individual with a disability or disabled veteran needs a
reasonable accommodation to use or access our online system, that
individual should please contact accommodations@relx.com or if you
are based in the US you may also contact us on 1.855.833.5120..
Please read our Candidate Privacy Policy
(https://www.relx.com/careers/join-us/privacy) .RELX is a global
provider of information and analytics for professional and business
customers across industries.We help scientists make new
discoveries, lawyers win cases, doctors save lives and insurance
companies offer customers lower prices. We save taxpayers and
consumers money by preventing fraud and help executives forge
commercial relationships with their clients.In short, we enable our
customers to make better decisions, get better results and be more
productive.
Keywords: RELX INC, Trenton , Software Engineer II - Remote, Other , Trenton, New Jersey
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