Associate Product Administrator - NAEP Item Development

Company: Educational Testing Service
Location: Princeton
Posted on: January 27, 2023

Job Description:

Job Descriptions:BASIC FUNCTIONS AND RESPONSIBILITIESThe Associate Product Administrator contributes to product success of the cross-functional NAEP Item Development (ID) Operations team under the direction of Senior Management. This role has accountability for independent projects that directly support goals of technical aspects of NAEP item development work products and deliverables for the NAEP client, committees and various NAEP Alliance partners. This is a hands-on role that is deeply involved in the daily operations, goals, and troubleshooting activities of the technical aspects of the ID project. Advanced IBIS knowledge is preferred.End-to-End Product Management & Delivery

• Manage independent projects associated with the planning and production of non-content aspects of Assessment Development and Production processes.
• Support execution against the product work plan objectives for assigned product, to include quality reviews of assessment content and supporting materials, creation and review of electronic review packages of assessment content and data for external NAEP clients and committees, and technical support for assessment specialists.
• Recommend modifications to technical and operational assessment processes; plan, administer, and coordinate the implementation of technical assessment production processes and projects on behalf of NAEP ID in conjunction with senior leadership.
• Provide support for response to special requests and rush projects from either client or NAEP leadership.
• Communicate and collaborate with colleagues and partners clearly and effectively.Contract/Service Level Agreement (SLA)Fulfillment
  • Conduct regular functional, performance, and integration QA/QC testing of assessment content integrated with the NAEP assessment platform.
  • Track and document QA issues, defects and resolution details using JIRA, ServiceNow and Confluence.
  • Employ testing criteria in the review and approval of evolving business requirements, functional specifications, and platform design.
  • Provide timely and relevant communication on test findings to key stakeholders.
  • Identify process improvements to increase productivity, save money, and improve customer satisfaction.
  • Provide regular status updates on day-to-day operations for assigned work products.Financial Management
    • Support the development of cost estimate requests for feature enhancements
    • Track costs
    • Assist with managing budgetsAdhere to ethical standards and comply with the laws and regulations applicable to your job function.Required Experience:EDUCATION
      • Bachelor's degree equivalent combination of education and experience from which comparable knowledge and abilities can be acquiredEXPERIENCE
        • 1-3 years of experience in administrative or project management support
        • Knowledge of assessment development processes is also desirable
        • Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.Other Requirements (Specialized skill sets, behavioral/technical):
          • Advanced IBIS knowledge is preferred.
          • Experience with JIRA and Agile Management tools is preferred.#LI-REMOTE#MONSTERCOVID-19 RequirementsETS requires all new hires to either certify that they have been fully vaccinated or request and obtain an exemption due to medical or religious reasons by their start date.ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.Keyword: Administrative, Project Management, Assessment Development,From: Educational Testing Service

Keywords: Educational Testing Service, Trenton , Associate Product Administrator - NAEP Item Development, Other , Princeton, New Jersey