TrentonRecruiter
the smart solution for Trenton jobs

Customer Solutions Tech Support

Company: Mommy jobs online
Location: Trenton
Posted on: May 17, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLElizabeth on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy jobs online, Trenton , Customer Solutions Tech Support, Other , Trenton, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Real Estate - Licensed Associates Only
Description: Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life by design is our only job. KW is (more...)
Company: Keller Williams Realty
Location: Lancaster
Posted on: 05/22/2019

Truck Driver - Home Weekly - Top 10% Industry Pay - Great Benefits - Lancaster
Description: Now Hiring CDL-A Drivers For Dedicated RunsNew Hire Transition Bonus - Home Weekly Available - Recent Grads Welcome As a dedicated Independent Container Line ICL driver you will be hauling specialized (more...)
Company: Transport America - Dedicated ICL
Location: Lancaster
Posted on: 05/22/2019

Cosmetologist, up to $19 an hour! - Lancaster
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you'll provide a full range of hair services including (more...)
Company: Holiday Hair
Location: Lancaster
Posted on: 05/22/2019


Hairdresser, up to $19 an hour! - Lancaster
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you'll provide a full range of hair services including (more...)
Company: Holiday Hair
Location: Lancaster
Posted on: 05/22/2019

Barber, up to $19 an hour!
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you'll provide a full range of hair services including (more...)
Company: Holiday Hair
Location: Lancaster
Posted on: 05/22/2019

Home Daily!! Hourly Pay!! MAIL Runs - LANCASTER, PA
Description: We are looking for punctual and safety conscious Class A tractor trailer drivers to haul mail. Our customer is the United States Postal Service known for its dedication on delivering mail to everyone (more...)
Company: Area Storage & Transfer, Inc.
Location: Lancaster
Posted on: 05/22/2019

CDL-A Team Owner Operator Truck Driver - $1.05-MILE + Market Premium Pay
Description: Call Today to Learn More About New Market Premium Pay for Owner Operator Teams Are you in it for the long haul John Christner Trucking is. 32 years in business, 1,300
Company: John Christner Trucking
Location: Lancaster
Posted on: 05/22/2019

Finish Carpenter
Description: Integrity Search Solutions is seeking a Finish Carpenter Job Location: Lancaster, PA Job Type: Full-time About the PositionOur Lancaster
Company: Integrity Search Solutions
Location: Lancaster
Posted on: 05/22/2019

Salon Opening, up to $19 an hour! - Lancaster
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you'll provide a full range of hair services including (more...)
Company: Holiday Hair
Location: Lancaster
Posted on: 05/22/2019

Cosmetologist, up to $19 an hour!
Description: OverviewAt Holiday Hair you get to help people look and feel their best while doing something you are passionate about. As a salon professional, you ll provide a full range of hair services including
Company: SmartStyle
Location: Lancaster
Posted on: 05/22/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Trenton RSS job feeds