TrentonRecruiter Since 2001
the smart solution for Trenton jobs

VDJ Car Rental Reservationist / Online Jobs

Company: Mommy Jobs On Line
Location: Trenton
Posted on: July 12, 2019

Job Description:

Virtual Desk Jobs is seeking Car Rental Reservationists for our Contact Centers Customer Service team! Our Customer Service Representatives answer general questions, research reservations and billing, troubleshoot and resolve a variety of customer concerns, and address complaints, all while providing the highest level of service for which were known and our customers expect! If you -Can utilize effective problem-solving techniques to resolve customer needs with confidence and empathy -Value teamwork and personal honesty and integrity -Can navigate across multiple computer systems and program applications -Enjoy analyzing and resolving a variety of complex issues Then this may be that outstanding opportunity youve been searching for! Customer service is our way of life! Our goal is to exceed our customers expectations and that starts with YOU! One customer, one call; one delivered promise at a time. We work hard and reward hard work! In addition to $12.85/hour, you will have the opportunity to earn bonuses based on both individual and team performance. Top performing individuals earn an additional $600/month, while top performing teams can earn up to an additional $2 more per hour, for every hour worked, during each month! Schedule Requirements: To best serve the needs of our customers, our Customer Service team is available until 10:00 pm CST offering full-time schedules with start times between 11:00 am 1:30 pm. Schedules include working weekends and do not change week-to-week. Once a schedule is assigned it is not negotiable upon completion of training. Responsibilities: -Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications -Handle incoming calls, efficiently resolving a variety of customer service inquiries -Utilize problem-solving skills to efficiently answer customer requests -Maintain, at a minimum, target levels of productivity and performance -Locate and interpret complex information from a number of databases -Maintain a courteous and pleasant demeanor while speaking with external and internal customers -Adapt to the need of individual callers -Accept repetitive work tasks while providing excellent service to customers -Provide timely and accurate information reflecting a customer-oriented image for the company -Seek to improve job performance through self-assessment, skill development, training and goal setting -Maintain a regular and reliable level of attendance and punctuality -Perform miscellaneous job-related duties as assigned Qualifications: -Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations -Experience in a performance-based or metric-driven environment -Call center experience preferred -Experience handling help desk or escalated situations requiring problem resolution preferred -Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens -Permanent residence with a defined working space that is clean and quiet -Ability to participate and complete mandatory training for 6 weeks, M-F, 9:00-5:30 pm CST -Ability to complete I-9 work authorization paperwork in person -Must be willing to work a full-time schedule (40 hours/week), with start times between 11:00 am-1:00 pm (Central Time Zone), including both weekends days (Saturday & Sunday) -Must be willing to accept a starting pay of $12.85/hour -Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future -Must be at least 18 years old Technical Qualifications: -Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10 -Must have a computer USB headset with microphone -Must have a separate modem -Must have a router with gigabit speed connection via Ethernet cable -Must have high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless) -Minimum upload speed of 2 mbps -Minimum download speed of 5 mbps -Use of wireless and WiFi air cards is prohibited Applicants must meet all technical qualifications at the time of application. Qualified candidates must also possess the following: -Exceptional communication both verbal and written; a good telephone voice, proper English usage, and the ability to project oneself over the phone are necessary -Must be dependable and comfortable working independently as well as part of a team where expertise is shared and feedback is welcomed -Advanced personal computing and keyboard skills -Ability to rely on provided resources and quickly research responses -Strong time management, organizational and problem-solving skills -Strong computer navigation skills and ability to toggle between different computer screens and programs -Ability to apply experience-based knowledge and leadership skills toward organizational goals -Strong sense of initiative and ability to stay optimistic while working with difficult customers You will be shipped a headset and key fob to the address provided on your application. Equipment may arrive separately. We reserves the right to verify that your PC meets or exceeds these requirements. Apply To Become A Customer Service Agent: - Please reference agent ID code VDJBrendaE. Please contact us directly to discuss customer service remote job openings at 405-494-0214.

Keywords: Mommy Jobs On Line, Trenton , VDJ Car Rental Reservationist / Online Jobs, Other , Trenton, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Package Delivery Person
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Lancaster
Posted on: 07/19/2019

Junior Planner
Description: As a Junior Planner, your primary objective will be to control the production of wireless devices coming in for repair and of the components used to repair the devices. You will be assigned projects in (more...)
Company: Assurant
Location: Lancaster
Posted on: 07/19/2019

Home Care Aide
Description: Take advantage of this unique opportunity to learn the fundamentals of quality home care and deliver life-changing service to your clients. As an Addus Home Care Aide, you ll play a vital role in supporting (more...)
Company: Addus HomeCare
Location: Lancaster
Posted on: 07/19/2019

CDL Training School! We Train, We Hire - Guaranteed - Mount Vernon
Description: No CDL No Problem br We Train, We Hire, We Pay. br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our
Company: C.R. England
Location: Mount Vernon
Posted on: 07/19/2019

Part-Time Delivery - Uber Eats
Description: Deliver with Uber. Earn on your schedule. br Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends mdash it's up to you. br Earn Good Money. You'll earn (more...)
Company: Uber Eats
Location: Hackensack
Posted on: 07/19/2019

Work at home opportunity - PT/FT
Description: We are experiencing phenomenal growth within our Healthcare team. Now actively interviewing
Company: Career Division
Location: West Babylon
Posted on: 07/19/2019

Bookseller - Temporary
Description: Save As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically (more...)
Company: Barnes & Noble
Location: Hackensack
Posted on: 07/19/2019

Real Estate Professional
Description: Job Description br br As a Real Estate Professional, you will be responsible for facilitating interaction between buyers and sellers of Real Estate. This requires not only good administrative skills, (more...)
Company: Berkshire Hathaway HomeServices Homesale Realty
Location: Lancaster
Posted on: 07/19/2019

Client Service Coordinator
Description: Ambassador Advisors, a Christian advisory firm, is currently seeking a full-time Client Service Coordinator. The person in
Company: Ambassador Advisors, LLC
Location: Lancaster
Posted on: 07/19/2019

Truck Driver Class A CDL Recent Grads - Better Pay!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with
Company: C.R. England
Location: Hackensack
Posted on: 07/19/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Trenton RSS job feeds