Business Analyst

Company: MAXIMUS
Location: Princeton
Posted on: March 16, 2023

Job Description:

Job Description Summary:
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.At Maximus, we are leading the way in digital transformation for our government customers. The Business Analyst will play a critical role on this fast paced and innovative team. Business Analysts will work with our operations teams to identify opportunities and create business solutions for digital capabilities, lead design thinking and solutions sessions, support digital implementation work, and much more. In addition, Business Analysts will become functional experts in multiple different digital capabilities, including robotic process automation, digital documents, optical and intelligent character recognition, mobile applications, websites, and virtual agents. Job Responsibility:The Business Analyst will contribute to the development of conceptual digital solutions and services that solve today's government service problems in innovative, feasible, and desirable ways. They will understand the needs of the business and the capabilities of our digital products; creating functional designs that deliver maximum ROI for customers. The Business Analyst will support implementations through the entire lifecycle, from inception to hyper-care. They will also define and support continuous improvement of the methodologies, processes, and tools used to deliver digital transformation at Maximus.Essential Duties and Responsibilities:---Identify digital transformation candidates. Elicit, analyze, and document internal customer business requirements and use them to craft a digital transformation plan. ---Map customer journeys for Maximus service delivery programs.---Document business requirements for digital transformation opportunities. ---Analyze the current and future customer journeys and related processes to quantify benefit potential and use ROI analysis to support project approval and prioritization.---Represent the customer in the sprint development process and ensure development staff have access to all information needed to deliver the solution.---Support the creation and execution of customer digital transformation change management plans that ensure we maximize digital transformation benefits. ---Support the preparation and delivery of routine status meetings with customers. Minimum Requirements:---Bachelor's degree required; Computer Science, User Experience, Informatics, or Industrial Engineering field of study preferred.---3-5 years of relevant professional experience required.Strong negotiation and objection handling skills.Ability to influence others both within and outside of immediate team to achieve results.---Able to manage multiple assignments at once and in varying stages of the delivery cycle.

Job Summary:
Essential Duties and Responsibilities:- Identify digital transformation candidates. Elicit, analyze, and document internal customer business requirements and use them to craft a digital transformation plan.- Map customer journeys for Maximus service delivery programs.- Document business requirements for digital transformation opportunities. - Analyze the current and future customer journeys and related processes to quantify benefit potential and use ROI analysis to support project approval and prioritization.- Represent the customer in the sprint development process and ensure development staff have access to all information needed to deliver the solution.- Support the creation and execution of customer digital transformation change management plans that ensure we maximize digital transformation benefits.- Support the preparation and delivery of routine status meetings with customers.Minimum Requirements:- Bachelor's degree required; Computer Science, User Experience, Informatics, or Industrial Engineering field of study preferred.- 3-5 years of relevant professional experience required.- Strong negotiation and objection handling skills.- Ability to influence others both within and outside of immediate team to achieve results.- Able to manage multiple assignments at once and in varying stages of the delivery cycle.

Education and Experience Requirements:
#techjobs #LI-JR1

MAXIMUS Introduction:
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement:
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency:
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max:
USD $100,000.00/Yr.

Posted Min:
USD $50,900.00/Yr.

Keywords: MAXIMUS, Trenton , Business Analyst, Professions , Princeton, New Jersey