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Desktop Support Analyst

Company: Beacon Hill
Location: Princeton
Posted on: September 13, 2023

Job Description:

To Apply for this Job Click Here
Our client, seeks a Help Desk or Technical Support professional to support internal users with hardware/software issues. This is a full time contract position working onsite 5 days a week in Princeton, NJ

  • Phone, In Person and Remote Access Support
  • Preform 1st / 2nd level troubleshooting on all software and hardware issues
  • Record technical solutions for tickets
  • Experience in help desk / technical support / call center environment
  • Previous Experience with ticketing software
  • COMPTIA A+ preferred Important Skills:
    • Ability to work collaboratively in a team environment
    • Help Desk and customer service skills
    • Excellent attention to detail and multi-tasking ability
    • Excellent problem solver; able to prioritize and coordinate between tasks
    • Strong communication/interpersonal skills, both written, verba

      To Apply for this Job Click Here

Keywords: Beacon Hill, Trenton , Desktop Support Analyst, Professions , Princeton, New Jersey

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