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Sales Specialist

Company: Aditi Consulting
Location: Dayton
Posted on: January 15, 2022

Job Description:

Location: Ridgefield Park, NJ
Job Title: Sales Operations Professional
Duration: 6+ Months Contract [Possible extension]

Job Description:
Responsibilities:
--- Samsung Care+ Order entry across 3 business systems per order.
NEXT Enterprise Resource Planning (NERP), Software License Manager (SLM), and Knox SC+ Business Portal.
--- Serve as a central point of communication between Tech Support, Sales teams and SC+ Order Management team.
--- Working with local Operations Team to learn and work with SLM providing trouble analysis and trouble isolation.
--- Samsung Care+ POC for coordinating and reporting system errors, and a wide variety of field escalated issues and needs.
--- Support the measuring of the performance of sales team achievement to Services level KPIs.
--- Develop innovative insights and findings from large data sets to maximize intelligence gatherings for Services product team effectiveness.
--- Assist with specific custom reporting, metrics, and data analysis, as required (i.e. revenue by year, promo performance, dashboards, etc.). Partner with internal business teams for data compilation and execution.
--- Assist with Services operations review data and executive meeting preparation.
--- Attend Systems and tools training, rules of engagement, sales support infrastructure education, etc.
--- Provide weekly input to reporting and track accuracy of sales revenue and business pipeline including relevant product insights and action items.

Necessary skills:
--- A minimum of 4-8 years related experience
--- Bachelor's Degree in Business or related field and/or equivalent work experience in Sales Operations or Sales Support Operations experience a plus.
--- Excellent verbal and written communication skills required.
--- Strong analytical/problem solving skills required.
--- Demonstrated success in process improvement
--- Knowledge of key CRM systems (Salesforce preferred)
--- Advanced Excel skills (Ad hoc reports, dashboards, pivot tables, advanced formulas, macros, etc.)
--- Good presentation skills required. Present at department meetings, on-boarding training, operations reviews, etc.
--- Ability to make decisions and problem solve time sensitive matters

Thanks
Anusikha
anusikha@aditiconsulting.com
312-681-7223

Keywords: Aditi Consulting, Trenton , Sales Specialist, Sales , Dayton, New Jersey

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